Have a question about the 2sms SMS+ service that wasn't answered through our menu options? Take a few moments to browse through our frequently asked questions. Click a question (or the preceding + sign) to view its answer; click again to hide it. And feel free to email us if you have a question that's not answered here.
What does the partnership entail?
2sms connects to the Tata Communications global SS7 backbone for the delivery of SMS messages and SMS+ content to global customers. Leveraging the Tata direct connections to Tier 1 mobile operators, quality routing of SMS traffic is assured.
What is the relationship between the 2sms and Tata Communications
2sms and Tata Communications have worked together to add the SMS+ offering of 2sms to the Tata Communications backbone. By focussing on our separate core competencies, and working together, we bring a value proposition to our respective customer bases where the whole is greater than the sum of the parts.
I work for Tata Communications and have a customer requirement. What do I do?
Contact the Tata Communications Mobility product team for more information, or contact 2sms direct.
How secure is the service? Will my privacy be ensured? Is data stored only in the U.S?
2sms invests heavily in ISO27001:2013 certification, which greatly reduces the risk of systems being tampered by outside sources. 2sms is ISO27001:2013 certified by an accredited ISO auditor. Your data is stored in US data centers under the US/EU Privacy Shield program. We can customize to store it in a location of your choice (additional monthly fee applies.)
How will the service support institutional compliance requirement such as FERPA and HIPPA?
2sms is ISO27001:2013 certified and we can pass any InfoSec questionnaire required by any organization. Our SMS+ product is fully HIPAA and FERPA compliant.
What applications are available either from the service or third parties?
In addition to our website, we offer an amazing range of SMS software solutions to make sending SMS from machine to mobile fast and effective. For the list of available software plug-ins and stand alone apps, visit our Developer's Hub.
I have a US Government customer. Can you help?
Yes. We are on the GSA schedule.
Who can use this service offering?
All Tata Communications business customers.
Where can I find out more and stay informed?
Reach out to us and ask for a webinar. We will update via our service alerts page.