By default, we run our customers on a co-tenant platform, meaning that we host your data in the same database as other customers. Access to your data is limited to those people you authorize.
For additional protection, we also offer a private cloud solution (monthly fee applies) which provides an instance of our SMS+ platform which is exclusively reserved for your users and your data. This platform is HIPAA/HITECH compliant, attested by A-Lign. This solution meets HIPAA requirements for ePHI.
We have a range of customers for whom we have developed custom apps. We host these on Azure, running workflow processes usually focused on using a rules engine to process inbound messages and pass data on to customers' APIs and/or triggering SMS messages in response.