"We needed a simple to use and reliable service. We have service level agreements that we comply with and timely communication is key to that. We wanted to eliminate managers calling up the RST (Rolling Stock Technicians) for service information and distracting them from their role. 2sms understood our need for 100% reliability at two key times (07.00 and 17.00 hours) every day, when our service alerts are sent out."

"BAe Systems target their leadership population with key issues often needed at short notice. Using 2sms is superb for this. As a rapidly changing business we have had to announce key Company personnel issues such as pension reviews, redundancies and organisational changes. Using text messaging is the only way to ensure 260 senior managers can be contacted to meet together at short notice. Whether the message request is given at short notice or pre-planned the 2sms system allows me the additional time to think the message through and put all the necessary planning in place, rather than worrying about whether I have been able to contact everybody. The message can then be activated from one to many, at exactly the right time. I have received very positive feedback from the management community on this method of communication. I am now investigating the 2sms Crisis Management product to incorporate into our key business processes".

"We find 2sms easy to deal with. Their product exactly fits our need, it really works and we could test the service before we had to commit any money to it. Try-before-you-buy suited our need. Their software / platforms provided us with all the flexibility we needed to use from the PC to many mobiles. They suited us without any need for meetings".

"Unilever has used the 2sms offering for 3 years and the service has been extremely reliable. We have employed the SMS service on 5 of our intranet sites connected to our Active Directory. We used the XML services (http://schema.2sms.com) to integrate text messaging into our employee portal. This allows users to easily send messages across Europe whilst on the move. Currently its greatest use is for confirming travel arrangements and last minute meeting changes. At this sort of cost we expect our usage to grow over the next year. The feedback from users has been extremely favourable."